Privacy Policy

1. Introduction

Garage Conversion Company (NW) Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form
• Request a quote
• Contact us via phone or email
• Subscribe to our newsletter

This information may include:

• Name
• Email address
• Phone number
• Postal address/Postcode
• Project details and requirements

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Pages visited and time spent on pages
• Referring website

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Schedule consultations and site visits
• Communicate with you about our services
• Process and complete your projects
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your device. We use cookies to:

• Remember your preferences
• Analyze website traffic and usage
• Provide security features (e.g., reCAPTCHA)

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Third-Party Services

We may use third-party services that collect, monitor, and analyze information:

• Google reCAPTCHA: To prevent spam and protect our contact forms
• Google Maps: To display our location and service areas
• Email Service Providers: To send communications

These third-party services have their own privacy policies. We encourage you to review them.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights

Under UK GDPR and Data Protection Act 2018, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

9. Marketing Communications

With your consent, we may send you marketing emails about our services, special offers, and news. You can opt out of receiving marketing communications at any time by:

• Clicking the "unsubscribe" link in our emails
• Contacting us directly

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: